39.0335 -77.4838

Terms and Conditions

Security Statement

Protecting your order information is a priority for us at First Watch Restaurants. We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology, and hosting our site in a highly secured environment. Communications between your browser and First Watch Restaurants secure server encrypt your confidential information during transmission, ensuring that your purchase stays private and protected.

About SSL:

Secure connections (often called SSL or Secure Sockets Layer) are the industry standard in Web security. It is used primarily for transmitting sensitive information over the Internet. When you have a secure connection between your browser and a Web site, no one else can easily access the data that you send across the connection. First Watch Restaurants uses SSL to encrypt your preferred customer information to give you a high level of security.

Occasionally, your browser might display a security alert to notify you that you are entering or leaving a secure connection. These alerts serve to tell you when we are taking precautions to keep the information you supply (such as your password) secure while it travels from your computer to our server. This is normal, and you can choose to continue in both cases.

Privacy Statement

This privacy statement discloses the privacy practices for First Watch Restaurants. Because we want to demonstrate our commitment to your privacy, this privacy statement will notify you of:

  • What personally identifiable information of yours or third party personal identification is collected from you through the website.
  • Who is collecting the information.
  • How the information is used.
  • With whom the information may be shared.
  • What choices are available to you regarding collection, use and distribution of the information we collect.
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control.
  • How you can correct any inaccuracies in the information.

If you feel that we are not abiding by our posted privacy policy, you should contact Customer Service via email at: comments@firstwatch.com

Information Collection and Use

The First Watch website is operated by First Watch Restaurants, Inc. which is located in Bradenton Florida and are the sole owners of all information collected on this site. This information will not be shared with, sold or rented to others in ways different from what is disclosed in this statement. This information is collected from users at several different points on the First Watch Restaurants website.

Orders

We request information from you on our order form. Here you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, this contact information is used to get in touch with you.

Cookies

A cookie is a piece of data stored on the hard drive of your computer, containing information about you. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates. For instance, by accepting a cookie from our site, you will not have to log in your password more than once, thereby saving time while on our site. If you reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our customers to enhance the experience on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

The personal information you have provided us and information about your order will never be shared with third parties. This information may, however, be combined with other information (such as demographic information and past purchase information) and used to make our future marketing efforts more efficient.

Surveys and Contests

From time to time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

First Watch Restaurants takes every precaution to protect our users’ information. When you submit sensitive information via the website, your information is protected both online and off-line. When our registration form or order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with Secure Sockets Layer (SSL) encryption technology. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just “surfing.”

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Our employees are regularly notified and reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

If you have questions about the security of our website, email us at: comments@firstwatch.com

Correcting or Updating Personal Information

If your personally identifiable information changes (such as your zip code), we will provide a way for you to correct, or update your personal data provided to us. Corrections can be requested by emailing us at: comments@firstwatch.com

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we may use your information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.