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University Park, FL 34201
You have questions. We have the answers. Check out the answers to our Frequently Asked Questions.
View All FAQsWe are currently searching for energetic people who can deliver top-notch service, building meaningful relationships and become part of our team.
Apply NowSponsorship & Donation
My organization is looking for sponsors or monetary/food/auction donations for our upcoming event. Will First Watch donate?
First Watch is very involved in all of the communities where we operate, and we’re proud of it!
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Gift Cards
How do I check my gift card balance?
You can check your gift card balance here.
What do I do if my gift card is lost or stolen?
Unfortunately, gift cards are treated like cash, and we cannot replace them for you.
I have these things called Bonus Bucks. What are they and when can I use them?
Sometimes, we offer special gift card promotions, where you can earn Bonus Bucks for making a gift card purchase. Each of these Bonus Bucks will have a redemption period printed directly on it. They will not be valid before or after the printed redemption period.
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Press
I'm a reporter looking to interview someone from First Watch for a story I'm working on. Who should I contact?
Please fill out the form below and select Press & Media. Your inquiry will get you to the right place.
I'm an account executive wanting to speak about paid advertising and marketing. Who should I contact?
Please fill out the form below and select Press & Media. Your inquiry will get you to the right place.
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Services
Does First Watch cater?
The short answer is "no". We don't currently have the infrastructure to cater large events. However, we would recommend reaching out to your local First Watch general manager to talk about your specific needs. Find your restaurant here.
Does First Watch offer delivery?
In some cities, First Watch partners with third-party delivery services like Uber Eats. We are constantly expanding our delivery offers, so check in with your local delivery platform!
Does First Watch take reservations?
While we don't take reservations in the traditional sense, we do offer technology at most of our restaurants that will allow you to check out wait times and get in line before you arrive. Simply download the free First Watch app on your mobile device to get started.
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First Watch Mobile App
I was waiting for a table, and a customer who arrived at First Watch after me was seated first. What gives?
Great question. Those customers likely used the First Watch mobile app to get in line. By downloading the First Watch mobile app, you’ll be able to check the wait times at any First Watch within 10 miles and add your name to the bottom of our wait list as if you just walked in the door. Then, when you do arrive at the restaurant, be sure to check in with the host, so he or she knows you’ve arrived. Remember, this is not a reservation, nor does it allow you to skip to the front of the line. Rather, it’s a way for you to shorten your wait time once you arrive First Watch.
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Get in Touch with Us
Have a question, comment or concern not mentioned above? Simply fill out the form below and we'll send you an email with our response shortly.
Download our app and put yourself at the top of our waitlist. Because we're here to wait on you, not the other way around.
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