First Watch: Contact

Contact

Corporate Offices First Watch Restaurants, Inc.
8027 Cooper Creek Blvd. #103
University Park, FL 34201

941-907-9800

Frequently Asked Questions

You have questions. We have the answers. Check out the answers to our Frequently Asked Questions.

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Employment Opportunities

We are currently searching for energetic people who can deliver top-notch service, building meaningful relationships and become part of our team.

Apply Now

Sponsorship & Donation

My organization is looking for sponsors or monetary/food/auction donations for our upcoming event. Will First Watch donate?

First Watch is very involved in all of the communities where we operate, and we’re proud of it!

Got a cause you’d like to share with us?

Fill out the form below.


Gift Cards

How do I check my gift card balance?

You can check your gift card balance here.

What do I do if my gift card is lost or stolen?

Unfortunately, gift cards are treated like cash, and we cannot replace them for you.

I have these things called Bonus Bucks. What are they and when can I use them?

Sometimes, we offer special gift card promotions, where you can earn Bonus Bucks for making a gift card purchase. Each of these Bonus Bucks will have a redemption period printed directly on it. They will not be valid before or after the printed redemption period.

Still Have Questions?

Fill out the form below.


Press

I'm a reporter looking to interview someone from First Watch for a story I'm working on. Who should I contact?

Please fill out the form below and select Press & Media. Your inquiry will get you to the right place.

I'm an account executive wanting to speak about paid advertising and marketing. Who should I contact?

Please fill out the form below and select Press & Media. Your inquiry will get you to the right place.

Still Have Questions?

Fill out the form below.


Services

Does First Watch cater?

The short answer is "no". We don't currently have the infrastructure to cater large events. However, we would recommend reaching out to your local First Watch general manager to talk about your specific needs. Find your restaurant here.

Does First Watch offer delivery?

In some cities, First Watch partners with third-party delivery services like Uber Eats. We are constantly expanding our delivery offers, so check in with your local delivery platform!

Does First Watch take reservations?

While we don't take reservations in the traditional sense, we do offer technology at most of our restaurants that will allow you to check out wait times and get in line before you arrive. Simply download the free First Watch app on your mobile device to get started.

Still Have Questions?

Fill out the form below.


First Watch Mobile App

I was waiting for a table, and a customer who arrived at First Watch after me was seated first. What gives?

Great question. Those customers likely used the First Watch mobile app to get in line. By downloading the First Watch mobile app, you’ll be able to check the wait times at any First Watch within 10 miles and add your name to the bottom of our wait list as if you just walked in the door. Then, when you do arrive at the restaurant, be sure to check in with the host, so he or she knows you’ve arrived. Remember, this is not a reservation, nor does it allow you to skip to the front of the line. Rather, it’s a way for you to shorten your wait time once you arrive First Watch.

Still Have Questions?

Fill out the form below.

Get in Touch with Us

Have a question, comment or concern not mentioned above? Simply fill out the form below and we'll send you an email with our response shortly.

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What happened? Give us all the details about your experience so we can better help you.

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First Watch is very involved in all of the communities where we operate, and we’re proud of it! Got a cause you'd like to share with us? Fill out the form below and give us all the details.

Include the name of your organization
Include your organization’s email
Include your organization’s street address
Include your organization’s city
Select your organization’s state
Include your organization's zip code
Specify what type of event
Include the event date
Specify the estimated attendance
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Choose the nearest restaurant
Provide details about your sponsorship/donation request

Our awesome culinary partners have analyzed all of our menu items for the top 8 most common food allergens (milk, eggs, fish, crustacean shellfish, tree nut, peanuts, wheat and soybeans). Please keep in mind that while certain menu items may not contain these ingredients, the risk for cross-contamination is always present. Visit our menu section and select any of our menu items to see the allergen information. Be sure to always let your server know of any allergies you have so we can be extra careful while preparing your meal.

What restaurant is this in reference to?

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Having trouble receiving our news and offers from the Sun eClub? Be sure to check your junk/spam folder to see if it landed there. Make sure to add firstwatch@firstwatch.fbmta.com to your safe sender list.

What restaurant is this in reference to?

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Need to finish a story or ask a question to our Public Relations team? Give us all of the details below and we'll get back to you shortly.

Include your question or comment

Skip the wait and download the First Watch mobile app. You can search by location, view the wait time and add your name to the list before arriving at your local First Watch. The app will let you know when to arrive so you’ll be at the top of the list when you check in with us. If you’re experiencing any issues or just have a general question about the app, drop us a note below and we’ll get back to you as soon as we can.

What restaurant is this in reference to?

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Choose the nearest restaurant
Include your question or comment

Have a question not covered anywhere else? Give us the details and we'll get back to you shortly.

What restaurant is this in reference to?

Select a state
Choose the nearest restaurant
Include your question or comment

Have a question not covered anywhere else? Give us the details and we'll get back to you shortly.

What restaurant is this in reference to?

Select a state
Choose the nearest restaurant
Include your question or comment
Start Your Meal With An App

Download our app and put yourself at the top of our waitlist. Because we're here to wait on you, not the other way around.

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We love our employees more than bacon. And that says a lot.

We are currently searching for energetic people who can deliver top-notch service, build meaningful relationships, and become part of our team.

Apply Now